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AI co-pilot for care teams

AI-powered care program management. 5 programs, 1 solution.

Chief finds eligible patients, gets consent, books the visit and keeps every care plan moving.

  • CCM, Chronic Care Management. Codes: 99490, 99439, 99491, 99437, 99487, 99489, G0506.
  • PCM, Principal Care Management. Codes: 99426, 99427, 99424, 99425.
  • RPM, Remote Patient Monitoring. Codes: 99453, 99454, 99445, 99470, 99457, 99458, 99091.
  • BHI, Behavioral Health Integration. Codes: 99484.
  • APCM, Advanced Primary Care Management. Codes: G0556, G0557, G0558.

AI onboarding, reminders and scheduling

Patients get in, and keep showing up.

Chief answers the phone, books the visit and keeps patients on track between visits, so your front desk isn't the bottleneck.

  1. Onboarding

    New patients get a link to PatientDot, your free patient app. No app store: it installs from the browser, and readings, messages and the care plan live there.

  2. Calls answered

    Chief answers your practice line in the name you choose, books the appointment on the call and hands the caller to a person when they ask.

  3. Scheduling

    Booking follows your office hours and visit types, from a call, your website or a link in a text. Missed a call? The patient gets a text to request a call back.

  4. Reminders

    Medication, reading and follow-up reminders on the patient's phone, and a call back at the time the patient asked for.

AI Scribe

Talk to the patient. The scribe does the rest.

One scribe for check-in calls, care planning, assessments and visits. It listens on the phone, on video or in the room, and turns the conversation into work your team can review.

  1. Call guides

    A guide keeps each call on track. Topics tick off live as they come up, so nothing is missed.

  2. Notes

    A draft note in your template, ready to review and edit. Earlier versions are kept.

  3. Goals and care plan

    Goals, focus areas, problems and interventions agreed on the call are pulled out for the care plan.

  4. Tasks

    Follow-ups mentioned on the call become tasks, plus a message for the patient and one for the care team.

  5. Assessments

    Questionnaires fill in as you talk, with scores worked out and anything that needs a look flagged.

  6. Quality review

    Each call gets a quality score, so leads can coach the team. Scores for a colleague's calls are for admins only.

Conditions, medication changes and readings heard on the call are suggested for the chart. A person adds or dismisses each one.

Program enrollment, care plans and billing

From eligible to enrolled to ready to bill.

Chief works the enrollment queue for CCM, PCM, RPM, BHI and APCM. People stay in charge of every decision.

  1. Eligible

    Chief checks diagnoses in the chart against each program's rules and lists the patients who may qualify.

  2. Enrolled

    Chief calls to explain the program and what it may cost, asks for consent, and offers to book the first visit on the same call.

  3. Care plan

    Chief drafts the care plan from the chart and the visit. Your clinician edits it, signs it off and assigns it to the patient's app.

  4. Care time

    A care timer counts your team's time with each patient toward the right code, month by month.

  5. Ready to bill

    Billing shows progress toward each CPT code, checks which codes can go together, and flags what is missing before the claim.

CareDots tracks care time and checks billing rules. Payment is subject to payer rules, documentation and audits.

Programs we support

Every program, with its billing codes.

CareDots tracks the time and activity behind each code, so your team can see what a month supports. Your practice decides what to bill.

CCM Chronic Care Management

99490
First 20 minutes of clinical staff care management a month$66.13
99439
Each additional 20 minutes of clinical staff time, up to 2 a month$50.44
99491
First 30 minutes of care management by the physician or practitioner$89.18
99437
Each additional 30 minutes by the physician or practitioner$63.13
99487
Complex care management, first 60 minutes of clinical staff time$144.29
99489
Complex care management, each additional 30 minutes$78.16
G0506
Care planning at the initiating visit, by the billing practitioner$66.47

PCM Principal Care Management

99426
First 30 minutes of clinical staff care management for one condition$67.80
99427
Each additional 30 minutes of clinical staff time$54.11
99424
First 30 minutes by the physician or practitioner$87.51
99425
Each additional 30 minutes by the physician or practitioner$61.46

RPM Remote Patient Monitoring

99453
Device setup and patient education, once per episode of care$21.71
99454
Device supply with readings on 16 to 30 days of a 30-day period$52.11
99445
Device supply with readings on 2 to 15 days of a 30-day period$52.11
99470
Treatment management, 10 to 19 minutes in the month$26.05
99457
Treatment management, first 20 minutes in the month$51.77
99458
Treatment management, each additional 20 minutes$41.42
99091
Physician or practitioner review of collected readings, 30 minutes$55.45

BHI Behavioral Health Integration

99484
General behavioral health integration, 20 minutes or more of clinical staff time$57.45

APCM Advanced Primary Care Management

G0556
Monthly APCM for a patient with one chronic condition or none$16.37
G0557
Monthly APCM for a patient with two or more chronic conditions$53.78
G0558
Monthly APCM for two or more conditions, Medicare and Medicaid (QMB)$117.24

Dollar amounts are 2026 Medicare national averages (non-facility, before your locality adjustment): the total Medicare pays plus the patient's share. Estimates for planning, not what a payer will pay.

Three apps. Three dots.

One for your care team, one for your doctors, one for your patients, with Chief connecting them.

NurseDotCare teamsDoctorDotDoctorsPatientDotPatients, free

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