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Chief AI

AI for the busywork. People for the care.

Chief is an AI teammate built to help organize information, support routine tasks, and keep configured workflows moving.

It gives time back to your team without taking people out of the loop.

Watchlist with Chief findings
Hi, I'm the Calls dot. I ring patients back and book their visit, after you say OK.

Helpful where work repeats.

Documentation

Help prepare information for review.

Workflows

Support routine steps.

Tasks

Help surface what needs attention.

Organization

Bring information together for people to review.

Patient summaries

Give care teams and providers a concise view of the patient's story.

Watchlist findings

Surface findings with recommendations for a team member to review and approve or decline.

Capabilities depend on the product and configuration.

I'm the Check-ins dot. I say hello every week and flag anything worrying, so the right person sees it.

Connecting the dots

When something changes, the right person should know.

Care information is most useful when it reaches someone who can act on it. Chief helps connect the steps.

  1. The patient shares

    A reading, check-in answer, meal photo or message arrives through PatientDot.

  2. Chief looks for what changed

    Chief compares the information with the patient's care plan and goals, then identifies potential changes.

  3. The team reviews

    A finding appears on the Watchlist in NurseDot. A team member can approve or decline it.

  4. The doctor gets the context

    Chief's reports reach the provider's feed in DoctorDot.

  5. The loop closes

    The patient hears back from their care team through their app.

AI helper dots

Chief plans the work. The helpers help carry it through.

Chief can coordinate helper dots for routine tasks such as calls, texts, follow-ups and bookings. Your team sees the plan before it runs and gets a report when the work is done.

How they work

People stay in charge.

AI assists. Your team provides context, reviews the work, and makes decisions. Chief is not a replacement for clinicians or care professionals.

  • Plan. Chief shows who will be reached and what the message or action will be.
  • Approve. Nothing goes out until a person says yes.
  • Run. The helper dots work through the approved list.
  • Report. See what was completed and what still needs a person.

Helpers support non-clinical work. Clinical decisions remain with your care team.

Reading the dots

Every state should be easy to understand.

Calm

The helper is ready and waiting for its next task.

Working

The helper is in progress, with a visible indicator of activity.

Done

The task is complete and checked off.

With Chief

Give good people more room to care.

Less time on repetitive administration. More time to listen, explain, and follow through.

The continuum of care

Every dot matters.

Care is shaped by everyone around the patient: doctors and nurses, family and caregivers, front-desk teams, care managers, pharmacists, coders, community partners and many others.

Some are close to the patient's everyday life. Others work further behind the scenes. Each contributes a different perspective, and those perspectives matter most when they connect.

CareDot starts with the people closest to the patient, then helps the work between them become easier to see.

Around the patient, nearest first: doctor, nurse, caregiver, NP or PA and medical assistant; then front desk, pharmacist, behavioral health, dietitian, health coach, community health worker and home health aide; then specialist, pharmacy, lab, referral coordinator, medical coder, biller, practice manager and prior auth; then hospital, insurer, equipment supplier, quality analyst, compliance, EHR admin and credentialing; and furthest out, the people who build the technology: designer, developer, data scientist, product manager, researcher and support.

About CareDot

The truth between the dots.

Every person is more than a data point. Every interaction carries a piece of the story. When we connect what was once separate, we can understand more, make better-informed decisions and create more meaningful care.

Our purpose

Humanity first.

Better understanding. More informed decisions. More meaningful care.

Healthcare is where we begin.

See Chief in context.

Explore how Chief works across the care team, provider and patient experience.

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